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General
L’CARLIÉ products are cosmetic care formulas with botanical oils and extracts. Every product page clearly shows the full ingredient list (INCI), directions for use, warnings and shelf life, so you can see what you are using before you buy.Our products are sold in Türkiye with ÜTS (Product Tracking System) registration. Alongside the care products, the Active Life selection offers L’CARLIÉ-branded sports and everyday accessories.
We offer facial care (cleansing foam, toner spray, moisturiser, sunscreen), body care and massage creams, roll-on care oils, lip and oral care, hair care, the Babyline series for babies and children, and a textile care spray.The Active Life selection includes branded accessories such as water bottles, thermoses, sports bags and yoga and pilates equipment. You can see every product on the “All Products” page.
Any cosmetic product can cause sensitivity or an allergic reaction to one of its ingredients in some people, so we never claim that a product is “allergy-free”.Before buying, we recommend checking the ingredient list (INCI) on the product page and testing on a small area before first use. If redness, burning or irritation occurs, stop using the product and consult a healthcare professional if needed.
Orders are usually prepared and handed to the carrier within 1 business day; delivery usually takes 1–3 business days. The tracking information is sent in your order notification.We currently ship within Türkiye only. If you have any questions, contact us at info@lcarlie.com.tr.
You can exercise your right of withdrawal within 14 days of delivery without giving a reason. For products unsuitable for return for health or hygiene reasons, items whose protective packaging, tape or seal has been opened may fall outside the right of withdrawal.Just send your return request to info@lcarlie.com.tr; we cover the return shipping cost. Details are on the “Return and Exchange Policy” page.
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